Accessibility

Accessibility commitments for inclusive learning.

Last Updated: September 5, 2026At Sommerfeld Educational Platform, we believe education should be available to as many people as possible, including people with disabilities.We are committed to continually improving the accessibility of the Sommerfeld website, applications, and educational services and to providing an experience that allows students, parents, guardians, and teachers to use our Platform as independently and effectively as reasonably possible.1. Our Accessibility CommitmentWe seek to design and develop Sommerfeld services with the needs of people with different abilities in mind.Where reasonably and technically practicable, our goal is to follow recognized accessibility practices and standards, including the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.We also seek to consider accessibility requirements that may apply under United States law.Accessibility is an ongoing process. We therefore continue to review and improve our Platform as our services evolve and new features are introduced.2. Who Our Accessibility Efforts SupportWe seek to make Sommerfeld easier to use for all members of our community, including:Students.Parents and legal guardians.Teachers and instructors.People who are blind or have low vision.People who are deaf or hard of hearing.People with mobility disabilities.People who navigate using a keyboard instead of a mouse.Users of screen readers and other assistive technologies.People who need to enlarge text or adjust how content is displayed.People with different cognitive or learning needs.3. Accessibility Features We Seek to SupportWhen designing and developing Sommerfeld, we seek to consider accessibility practices including the following.Keyboard NavigationWe aim to make important Platform functions and navigation accessible by keyboard where reasonably possible, without requiring exclusive use of a mouse.Screen Reader SupportWe seek to structure pages and controls in ways that allow screen readers and other assistive technologies to interpret and navigate our content.Where appropriate, this may include:Clear and structured headings.Labels for form controls.Meaningful names for buttons and controls.Appropriate content structure.Text and ReadabilityWe seek to:Use clear and readable text.Provide appropriate contrast between text and backgrounds.Avoid relying solely on color to communicate important information.Support browser text and page enlargement where reasonably possible.Images and Visual ContentWe seek to provide appropriate text alternatives for meaningful images where the image contains information necessary to understand the content.Purely decorative images may not require detailed text descriptions.Video and AudioWhere available and appropriate, we seek to improve access to audio and video content through features such as:Captions.Transcripts.Text alternatives for important information.Video technologies that support accessibility features.Accessibility features available during live lessons may vary depending on the technology being used and the nature of the session.Forms and Error MessagesWe seek to design forms so users can understand:What information is required.Which fields need attention.What error has occurred.How to correct the error.We seek not to rely on color alone to communicate form errors.4. Assistive TechnologiesOur services are designed with the goal of supporting commonly used assistive technologies, which may include:Screen readers.Screen magnification.Keyboard navigation tools.Voice-control software.Accessibility features built into operating systems and browsers.The experience may vary depending on the device, operating system, browser, and assistive technology being used.5. Live Educational SessionsLive lessons are an important part of Sommerfeld's educational services.If a student requires an accessibility accommodation or a particular method of participation, the parent or legal guardian may contact us before the lesson whenever reasonably possible.Depending on the nature of the request and available technology, we will seek to work with the parent, guardian, and teacher to identify an appropriate solution.Possible arrangements, where available, may include:Using text chat during a session.Providing educational materials in a more accessible format.Adjusting how certain information is presented.Using available accessibility features within the video or meeting system.Providing an alternative method of accessing particular information.We cannot guarantee that every type of accommodation will be available in every circumstance, but we will make reasonable efforts to understand the user's needs and identify available options.6. Educational ContentWe seek to improve the accessibility of content that Sommerfeld creates or controls.However, the Platform may contain files, educational materials, or other content supplied by teachers, users, publishers, or third parties. Not all such materials may provide the same level of accessibility.If a user cannot access educational material because of an accessibility barrier, they may contact us, and we will seek to provide assistance or a reasonable alternative where possible.7. Third-Party ServicesCertain Sommerfeld features may rely on third-party technologies and services, including:Video and meeting platforms.Payment services.Document or content tools.Technical support services.Embedded applications or functionality.Sommerfeld may not have complete control over the accessibility of those third-party services.Nevertheless, accessibility is one of the factors we may consider when evaluating the technologies and providers used in connection with our Platform, and we encourage our providers to improve accessibility for users with disabilities.8. Browsers and DevicesFor the best available experience, we recommend using:A current version of a commonly supported web browser.An up-to-date operating system.The latest available version of the Sommerfeld application.A reasonably current version of any assistive technology being used.Older browsers and devices may affect some accessibility features or other Platform functionality.9. Accessibility for Parents and GuardiansBecause accounts used by minor students are created and managed by a parent or legal guardian, our accessibility efforts are not limited to the student's learning experience.We also seek to make parent-facing account functions accessible, including, where applicable:Creating an account and signing in.Managing student information.Finding teachers and educational services.Booking lessons.Managing schedules.Making payments.Contacting Support.Managing account settings.10. Requesting an Alternative Way to Access InformationIf you cannot access particular content or functionality because of an accessibility barrier, please contact Sommerfeld.Where possible, please tell us:The page or feature you are having difficulty accessing.The nature of the problem.Your device and browser, if relevant.The assistive technology you are using, if any.An alternative format or method that would help you.We will seek to provide the information or service through a reasonable alternative where possible.11. Reporting an Accessibility IssueWe welcome accessibility feedback.Please contact us if you encounter issues such as:An element that cannot be reached using a keyboard.Content that cannot be properly understood using a screen reader.Text that is difficult to read.Insufficient color contrast.An important image without an appropriate text alternative.Video content that is difficult to access.A form that is difficult to complete.Any other barrier preventing effective use of Sommerfeld.Accessibility issues may be reported through the official support channels available on our website or application.Providing details about the problem helps our team investigate and address it more effectively.12. Continuous ImprovementAccessibility is not a one-time project. It is an ongoing part of the development of Sommerfeld.Our accessibility efforts may include:Reviewing new interfaces and features.Testing keyboard navigation.Reviewing text contrast and readability.Improving page structure.Reviewing forms and interactive controls.Using automated tools to help identify certain accessibility issues.Conducting manual testing where appropriate.Reviewing accessibility issues reported by users.Incorporating accessibility improvements into future Platform updates.13. Current Accessibility LimitationsDespite our ongoing efforts, some areas of our website, applications, or educational materials may not yet provide the level of accessibility we are working toward.This may occur because of:Features that are still being improved.Older content.Files uploaded by users or teachers.Third-party technologies.Technical limitations associated with particular devices or services.The existence of such limitations does not reduce our commitment to accessibility.When a barrier is reported, we will seek to review the issue and determine a reasonable way to address it.14. Automated Accessibility ToolsWe may use automated testing tools to help identify accessibility issues. Automated tools, however, cannot identify every accessibility barrier.Where appropriate, we seek to combine technical tools with manual review and user feedback when evaluating accessibility.15. Accessibility Standards and U.S. LawOur accessibility efforts are guided by recognized digital accessibility practices, including the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.We also consider accessibility obligations that may apply under United States law, including the Americans with Disabilities Act (ADA) where applicable.Reference to an accessibility standard or law does not mean that every part of Sommerfeld has been independently certified or formally verified as fully conforming to that standard.Our goal is to continue improving accessibility and to make reasonable efforts to identify and remove barriers that interfere with access to our services.16. Contact UsIf you have an accessibility issue, suggestion, or request relating to Sommerfeld, you may contact us through:The Contact Us section of our website.Support within the Sommerfeld application.Other official support channels published by Sommerfeld.If your request concerns an upcoming lesson, we recommend contacting us as early as reasonably possible before the scheduled session so that we can review available options.We welcome accessibility feedback because it helps us make Sommerfeld easier to use and more inclusive for everyone.